Each of our hosting servers is backed up daily using IBM’s Tivoli Storage Manager, and our customers can request a restore of data for up to 30 days in the event that a file is accidentally overwritten or deleted. By utilizing the Tivoli Storage Manager system, our engineers have rapid access to your data and can help you bring your data back online in the event of an accidental deletion.

These backups are supplemented with a weekly snapshot of every server for use on our hot spare systems, which allows us to rapidly move your website to an alternate physical machine in the event of any type of failure or emergency. Each weekly snapshot is a fully bootable copy of the server; combining this with our daily backup gives us a complete copy of an entire server that can be accessed immediately and is always available to prevent any service interruptions.

For the safety of your data, these daily backups and weekly images are maintained in a fault tolerant RAID hard disk array with a total of nearly 15 terabytes of storage available for rapid data backup and restoration. By maintaining such a large backup system, Hyperdo's protection will be available to you no matter what the space requirements of your business may be.

Disaster Preparedness Overview

For security in the event of a catastrophe, our backup disk array is continually mirrored onto backup tapes by an IBM automated tape library, with the tapes stored off-site. These backup tapes provide an added layer of protection to your data for an unexpected “worst case scenario”. Additionally, spare servers and disks are available in a separate location away from our primary datacenter for emergencies, allowing us to provide website service to you even in the face of natural disasters or other major catastrophes that simply cannot be planned for. Combined with our environmentally controlled and secure datacenter, you can rest assured that your data and website will always be available.